If you change your mind on a full priced item, you may return it for an exchange, as we do not issue refunds or store credits at this time. We are happy to receive back items that are in original condition with tags on and without any alteration or wash. Items exclude: Cosmetics, Hair accessories, Hosiery, Hats, Lingerie, Swimwear, Earrings.
Exchanges will be processed once item has been returned to Leilani Boutique.
Items must be returned within 14 days, any items returned after this time will not be accepted.
SALE items and custom orders are final sale and are not eligible for return or exchange.
Faulty items: We will endeavor to replace or repair items which are faulty and if we can't, you will be issued with a refund. Send us an email with clear photos of the fault(s) letting us know what the problem with the garment is at contact.leilani@bigpond.com.
Please post the return to:
Shop 7-8/41/47 Shepherds Dr
Cherrybrook NSW 2126
Australia
Please also note that you will be responsible for the cost of postage. Include a receipt of the postage cost if a refund is required due to a fault. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Please use the following chart to determine your
size. This chart is based on general Australian standards. Email contact.leilani@bigpond.com if you would like to receive more information on the fit or shape of a particular garment.
Boho and Blue Soul sizing is more generous than the general standards with small being suitable for a size 8-10, medium suitable for a size 12-14, large suitable for a size 14-18 and one size is suitable for size 8-18 in most cases.
